Information We Collect
When you contact HDL through our website, we may collect your name, company name, phone number, email address, and the message details you submit for logistics inquiries or consultation requests.
Legal
Privacy Policy
This policy explains how Hesthi Daksa Logistik handles information submitted through this website and the operational safeguards used to support secure communication.
How We Use Information
We use submitted information to respond to freight inquiries, prepare quotations, coordinate follow-up communication, improve customer support, and protect the contact form from spam or abuse.
Security and Abuse Prevention
HDL uses security and anti-abuse tools such as CAPTCHA services, rate limiting, and request monitoring to help protect the website and customer communication channels.
Third-Party Services
Some website operations may rely on trusted third-party providers for CAPTCHA verification, website hosting, email delivery, or infrastructure support. These providers process only the information needed to operate the service.
Data Retention
We retain inquiry information only as long as reasonably necessary to respond to your request, maintain service records, meet operational needs, or satisfy legal and compliance obligations.
Contact
If you have questions about this privacy policy or how HDL handles inquiry information, please contact us through our official contact page or email address.
Need Help?
For privacy questions, logistics inquiries, or quotation requests, contact HDL directly and our team will respond through the appropriate channel.